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Privacy Policy

Dhwani Foods ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [ www.dhwanifoods.com ] (the "Site"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We collect information from you when you visit our website, create an account, place an order, subscribe to our newsletter, or contact us. The types of information we may collect include:

  • Personal Information: Name, email address, mailing address, phone number, payment information, and other identifying details.
  • Non-Personal Information: Browser type, device type, IP address, operating system, and browsing behavior on our site.
2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To process your orders, manage payments, and deliver products.
  • Communication: To communicate with you about your orders, respond to your inquiries, and send promotional materials if you have opted in.
  • Improving Our Services: To analyze usage patterns and improve our website, products, and services.
  • Marketing: To send you updates, special offers, and promotional content that may be of interest to you, provided you have opted in to receive such communications.
3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Dhwani Foods, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security

We implement a variety of security measures to maintain the safety of your personal information.These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track your browsing behavior, and personalize your experience. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our site.